Access for all

At-Bristol has been designed to provide accessibility throughout the venue. Whatever your requirements for your day with At-Bristol, we will do our best to meet them.

We provide free admission for dedicated assistants or carers.

We also have a prayer room available for visitors if booked in advance. Please contact us to pre-book.

This section includes information for:

• Families
• Visitors with limited mobility and wheelchair users
• Deaf and hard of hearing visitors
• Blind and partially sighted visitors

Please click here to see the range of discounts available (including group rates).

If you have any questions or queries, please call 0845 345 1235 for assistance.

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For families

Baby-changing facilities
Breast-feeding friendly throughout – private space available upon request
Plenty of places to take a rest throughout the venue
Lockers*
A pushchair and wheelchair friendly café with small enclosed play area
High chairs
Free bottle and food warming facilities
Children’s meals (all freshly made on the premises and sourced locally, where possible)

You can also bring your own food into the venue or eat outside in Millennium or Anchor Square

*subject to availability and left at owners’ risk

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For visitors with limited mobility and wheelchair users

Free admission for dedicated assistants

Level access, with lifts to all floors

Fully accessibly on-site car park, adapted pay stations and fully-automated doors onto Millennium Square. For vehicles over two metres high, due to height restrictions, please contact us in advance.

Drop-off points for minibuses and coaches

Disabled toilet facilities throughout the venue

Wheelchair spaces are available in the Planetarium - please contact us in advance

Wheelchairs can be loaned for the duration of your visit – please contact us in advance

Our venue hire spaces are also fully accessible for people with limited mobility and wheelchair users. Please click here for more information about our venue hire.

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Deaf and hard of hearing visitors

Free admission for dedicated assistants

For bookings and information, a Minicom system is available on 0117 914 3475

Hearing loop at the information and ticket desks, and in the Planetarium

We plan to have BSL signers available in the future. We will update this page as soon as we can accommodate this.

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Blind and partially sighted visitors

Free admission for dedicated sighted assistants (sighted assistants are recommended for your visit)

Guide and assistance dogs are welcome

Exhibits have been especially designed to cater for visually impaired visitors; this includes colour contrasts and font size on all the interactive exhibits

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Further information

Please click here to buy tickets online, if you would rather speak to one of our team or your needs are not mentioned, then please call: 0845 345 1235.

We continually strive to make every person’s visit to At-Bristol a positive one and welcome any feedback, good or bad, to help us with this.

Please click here to give us your comments.